At Evil Eye we use a fully automated cashless deposit system called "PROTECTION POLICY" where in the case of " no-show " or " Late cancellation " the information can be found HERE all information is kept secure on the Fresha Partners Servers. If your tattoo requires multiple sittings (such as full sleeves, chest and back pieces) you may be required to pay a deposit to be kept on file until the final sitting where it will be deducted off your last tattoo appointment.
We understand that due to certain circumstances you may need to cancel or reschedule your appointment. if you need to cancel or reshedule an appointment you can do this by contacting us via Facebook, alternately you can email though this is not advised. we have a 48-hour cancellation policy (2 days before your tattoo appointment) where you are able to reschedule. however if you are inside that 48-hour window you may incur fees. If you wish to make another appointment you will need to put a deposit down to secure that appointment. All deposits are non refundable.
Please be prepared and arrive on time. This is very important as running late will be considered as tattoo time.
before and through your tattoo process to avoid any fatigue, sickness, dizziness or possible fainting please make sure you eat a sizable meal before you arrive. A drink is simply not enough. DO NOT arrive on an empty stomach. remember that you may be sitting in the tattoo chair for extended periods of time. So grab something to drink and some snacks as well any sort of entertainment (headphones or gaming system) to keep you going throughout the day.
think about the area you are getting done E.g: Arm, Leg and make sure you wear appropriate clothing to ensure the artist will have easy access to the area being tattooed. Ladies if you are getting an area such as upper thigh, chest area or ribs we suggest you bring swimwear or a towel as sometimes we don’t always have privacy in the studio from other clients and/or artist
Please make sure you listen to your artist aftercare instructions and follow them correctly, should you need any further assistance all information can be found on our website. Remember to always TRUST your artist, they are giving you their time, energy and recommendations from design placement to fully completing the tattoo for you so please be respectful and work with your artist to ensure you have the best tattoo possible.
Please respect the artists time and effort they put into your tattoo to create something custom for you so PLEASE DO NOT show up for your appointment unwell, under the influence, sunburnt or with any medical or physical concerns that may prevent your artist from tattooing you on the day. Our artists do reserve the right to reschedule your appointment if for any reason they feel you are not fit to be tattooed. Your deposit WILL NOT be refunded and you will be required to pay another deposit should you wish to make a new date with the artist.
Evil Eye is a custom studio, which means our artists pride themselves on creating unique, custom designs for our clients with a great deal of thought and preparation put into each piece.
In order to maintain the integrity of our artists and protect them from copyright, it is our shop policy that WE WILL NOT release any artwork prior to your appointment. In some circumstances there may be a chance depending on your artist that you may be able to see your design 1-2 DAYS BEFORE your tattoo appointment. This is completely within the artist discretion and the artist will usually tell you this during the consultation if you are able to see the design in advance. As mentioned above we are custom studio and we work very openly on an artist to client trust basis. You would have seen your artist’s work and had a consult prior to booking an appointment which we would hope that this is where the trust will form from client to artist. You can communicate with your artist via Facebook for any changes to your design or in a rare circumstance if you feel the artist is not the right fit for you, please contact the studio and we can discuss this with you with a new artist selection if possible. Please keep in mind some of these artists are booked up several weeks in advance and have many designs/clients to prepare for, please be patient and know that your design will be ready on the day. Minor changes to the design can be made on the day to your design should you want to make any tweaking.
Changing your mind is normal, some clients book their appointment some time in advance and along the way change the concept of their tattoo. At Evil Eye we have a 1-week design change policy, this can be anything from placement of the tattoo, style or concepts within the design that you wish you change. You must notify either the artist directly or contact the studio with the changes before the cut off period your appointment to allow sufficient time for your artist to research any new elements and draw up the artwork in time for your appointment.
Thank you for taking the time to read these terms and conditions and remember our studio and artist always try to ensure the highest quality to ensure our clients leave happy with there new tattoo
gift vouchers that can be made out in either a monetary value or service E.g full-day, half-day
Evil Eye vouchers are valid for 3 year(s) from date of purchase to comply with Australian federal laws
For vouchers that have a dollar value this amount can be redeemed on any service or product in store provided your voucher is within its validity and applicable with your artist of choice. It is highly recommended to book your service as soon as possible. Our tattoo artists tend to book out several weeks in advance and we will may extend your voucher should your artist be unavailable prior to the voucher expiring. it is up to the artist discretion to extend your voucher based on there availability as we offer ample time for redemption.
Under special circumstances we may agree to extend your voucher as an act of good will providing you have made a tattoo appointment within 1 month of the expiry date (approved by the studio). Please note that once this appointment has been made
Evil Eye will not be responsible for lost / stolen vouchers. We are not obligated to compensate for misplaced vouchers. You must physically have the voucher in order to redeem it
If you have received a gift voucher and have no intention of using the value towards any of the services at Evil Eye, you are able to transfer your voucher to someone else provided that it is within its validity. To transfer a voucher you must either come into the studio with photo ID or email us at with a copy of your photo ID and a declaration of who you will be transferring the voucher over to for it to be actioned. The voucher validity will also remain the same as originally purchased.
Evil Eye will not honour any voucher that is supplied for redemption by anyone other than the original recipient with out the above authorisation under any circumstance, so for those who are intending to use a transferred voucher please ensure the original owner has actioned the above otherwise you will be required to pay for the tattoo in full at check out.
**Please note ** that the above condition still applies if you originally paid for the voucher but were not it’s intended recipient. Once the voucher has been allocated to a recipient, regardless of personal circumstances that do not involve Evil Eye, only that person can use or give authorisation to transfer the voucher without any exceptions.
TOUCH UP APPOINTMENTS
to ensure longevity of your new tattoo, Evil Eye will offer one complimentary touch up appointment after initial healing (2-4 weeks) how ever we reserve the right to refuse in the following scenarios:
-The tattoo was in a “high wear” area of your body including but not limited to; fingers, hands, feet, toes, palms, knees, and elbows.
- Poor aftercare procedures, not following artist instruction and/or the use of non-recommended creams and ointments
-You are wanting to add / change anything from the original design. we understand people change there minds, however this would fall into the category of a new tattoo and you may be charged the shop minimum
-Any tattoo that was administered by an artist no longer working at the studio
-The tattoo is older than 1 month(s)
-Larger scale tattoos E.g. Sleeves, Back pieces – your artist will include your touch up session Either : in the next sitting, wait until the full tattoo is finalised then book in a final pass appointment to assess the tattoo as a whole to ensure consistency / quality .
At any time, you are welcome to contact the studio to enquire about touch up appointments. Even if your request falls outside of the above terms and conditions for your complimentary session, we are happy to rework or touch up any tattoo and will be able to advise the cost involved to do so.
ARTIST DESIGN TERMS & CONDITIONS
· Prices are based on specified design, size etc.
· Surcharges may apply for change of areas of the body ribs, hands, necks and feet
· booking must be made on artist selected available dates & tattoo must be completed within 2 month of appointment ( charges may apply )
· Not in conjunction with any other offer
· A deposit is required to secure your booking.
· Should you need to change the date of your tattoo appointment you are able to do so provides this fall outside of the 48 hour(s) notice
· Once a design has been booked and a deposit paid for it will become unavailable to others
· Tattoo must be completed in 1 sitting. If you are unable to do so we will be able to finish it at a later date however there will be a set up free incurred (minimum $150) Price varies on amount of work left.
· Larger scale designs that require multiple day session your “free day” will be on the last session to complete your tattoo.